Our Policies


Cancellation & Late Arrival Policy

In order to provide you with the best care possible, we ask you agree to this policy and make every effort to keep your scheduled appointments and arrive in a timely manner. 

In the event of late arrivals and no show appointments, you will be subject to the full fee for the session. If you are more than 20 minutes late, your appointment may be subject to reschedule and be charged for the full session.

Appointments cancelled with less than 24 business hours’ notice are subject to the full fee of the session.

Payment Policy

All payments are due at the time of service. By signing, you understand that regardless of insurance, you are ultimately responsible for the balance of the account for any professional physical therapy or Pilates services rendered.

To set an appointment with us online, you are required to consent to placing a credit or debit card-on-file for use in collecting payment after treatment. No hold or fee will be placed on the card prior to your appointment.

I was new to Pilates this year. Erin has helped my strength and posture. I used to run all the time, and then injuries and pain kept me away. Now, I feel great when I run because of the work we have done.

Because I have Ehlers-Danlos Syndrome and Lupus, my body can be tricky to navigate in PT. Multiple therapists have caused further pain. Erin was different! She listened and understood what I was going through. After one year of treatment, I am a new person!

Kathryn O.

Hayley L.